Every call is someone in your community reaching out. We ensure everyone gets through immediately—24/7, any language—so you can fulfill your mission to serve everyone who needs help.
Community services are about reaching everyone, especially underserved populations. AI voice is an equity tool—extending your reach to people you couldn't serve before.
Callers speak their language, not navigate menus. Automatic detection of 30+ languages means no more "press 1 for English" barriers. Second-shift workers who speak Spanish, Somali, or Vietnamese get immediate help in their language—without your team hiring multilingual staff.
Nights, weekends, holidays—every call answered. Be there for night-shift workers, early risers, and anyone who can't call during 9-to-5. Extend your office hours without extending your budget, reaching populations you couldn't before.
Just help, immediately. No hold times that discourage low-income callers with limited phone minutes. No complex phone trees that confuse elderly callers or people in crisis. Meeting your community where they are, when they need you.
Equity outcomes, not just efficiency. Serve populations previously excluded by language barriers, limited hours, or long wait times. Track who you're reaching and when—prove to funders that you're expanding access to those who need it most.
Answer every I&R call instantly while specialists focus on crisis intervention.
Connect families to assistance so case managers focus on enrollment.
Provide program info after hours to shift workers who can't call during the day.
Answer enrollment and financial aid questions 24/7 for working students.
Handle waitlist inquiries and application status checks around the clock.
Provide clinic hours, vaccine info, and program eligibility any time.
Someone doesn't get food assistance. Someone doesn't find childcare. Someone doesn't make it to the job training that could change everything.
You're answering the same office hours and eligibility questions for the 50th time today. Meanwhile, line two goes unanswered—and you'll never know who gave up.
Spanish speakers wait for a bilingual staff member. Other languages? They're out of luck. Language line fees add up, or you just can't serve them at all.
Second-shift workers, night owls, weekend emergencies—they call at 7pm and get voicemail. By Monday morning, the crisis has escalated or they've given up.
Managed AI voice lines that answer routine calls so your staff can focus on complex cases. No technical setup on your end. No maintenance burden. Just relief.
Your programs, eligibility rules, office hours, locations, and the languages your community speaks. We configure the AI to sound like it works for you—because it does.
No hold music. No voicemail. No language barriers. Routine questions get answered instantly in the caller's language. Complex cases get routed to your team with full context.
Services change, we update the system. You get transcripts and call analytics that show what your community needs and when—data that proves you're reaching underserved populations.
No one hears a busy signal. No one gives up on hold. Everyone who calls gets help or gets connected to someone who can provide it—regardless of when they call or what language they speak.
Your team spends time on what they trained for—helping people navigate complex situations that require human judgment and empathy, not repeating office hours.
3am crisis call? Weekend emergency? Spanish, Vietnamese, or Somali speaker? The AI handles it instantly, routes urgent cases properly, or schedules follow-up with your team.
Every call transcribed and categorized by language, time, and topic. Prove you're expanding access to underserved populations. Show service gaps, demonstrate impact with real data.
We watched community service organizations struggle with the same problem: demand growing faster than budgets, staff answering the same questions while people who needed real help waited on hold—or gave up entirely.
We built what we'd want if we ran a 211 or Community Action Agency. AI that extends your reach to everyone, regardless of language or time of day. Technology in service of access.
30-minute call. No sales pitch. We'll look at your call volume, languages served, after-hours needs—and you'll know whether this can help you reach more people.
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